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Frequently asked questions:

You can register for your training account by simply clicking on the My Account silhouette icon in the upper right navigation bar.

If you are not receiving your reset password email, we recommend that you check your spam or junk folder.

If you still cannot find it, please contact us for support.

No! You can take any of our certifications on a computer, tablet, or mobile device.

Absolutely! Follow the steps below to add your name to your certificate(s)

  1. You can update your profile here
  2. You need to add your first name and last name to the appropriate two fields. 
  3. After you have added your first and last name, click “Save Changes.”
  4. Now, you can visit your certifications and when they reload, your full name should display.

Note: Adding a nickname will not add your name to the certificates

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